Returns & EXCHANGES

We pride our selves on our service and satisfaction so if for any reason you are unsatisfied, please contact us using the form below and we will make it right.

RETURNS PROCESS

 

CLICK THE LINK BELOW TO ACCESS TO OUR RETURN PORTAL

https://selfloveclvb.loopreturns.com/#/

FOLLOW THE STEPS ILLUSTRATED ABOVE

RETURNS policy

We're positive you'll love your SELF LOVE CLVB products, however if for any reason you are unhappy with your order, SLC will gladly offer you with a store credit usable on selfloveclvb.com.

Please be advised that for us to accept your return, the minimum requirements listed below must be met;

The item is in brand new condition, unworn, with all the original packaging.The item is returned to us within 28 days of delivery date.

PLEASE also be advised:

Returns and exchanges are done throughout our return portal. We offer size exchnages (one only) or store credit.

The return / exchange will be processed immediately.

The item/s must be returned via the original customer, with proof of purchase from www.selfloveclvb.com.  Sale items and free gifts (except faulty) are not eligible for return. A delivery and processing charge of $6.95 can be deducted out of your return store credit.

PLEASE NOTE THAT A PROOF OF SHIPPING NEEDS TO BE SHOWED TO US IN CASE THE PARCEL IS DELAYED OR / AND HAS BEEN LOST. Please keep the tracking number Australian Post provides you in order to make this process easier in case of delays with couriers.


AFTERPAY RETURNS:

If you have bought via AfterPay, the returns procedure is the same as the above, once a store credit is issued, your AfterPay charge plan will continue.

We advocate the usage of a tracking carrier to track your return package, please hold proof of your return parcel. 

Please note, we cannot add or amend discount codes on already placed orders.

Please do not hesitate to email us at anytime if you are unsure of anything at contact@selfloveclvb.com or via the form below. You can also text us on 0412 631 738

CONTACT FORM

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