HELP CENTER
SHIPPING
Our Commitments
Self Love Clvb is committed to delivering your orders as quickly and efficiently as possible. We also want the delivery of your products to be transparent and as honest as possible.
LAUNCH & SALES SHIPPING; We ship Monday - Friday, excluding QLD public holidays.
We try our best to dispatch orders the same day, but during busy times please allow us 3 working days. Due to the high volume of orders during launches and sales, processing and shipping times may be slightly delayed by a few business days. Our team are working hard to make sure you get your SELF LOVE CLVB as soon as possible.
AUSTRALIA
AUSTRALIA
$8.50 EXPRESS SHIPPING (1-3 Business days after dispatch from warehouse - Up to 5 days for WA & remote areas)
FREE SHIPPING OVER $100.00 ORDERS
$6.50 STANDARD SHIPPING (3-5 days Business days after dispatch from warehouse depending on your postal address)
NEW ZEALAND – Flat Rate $9.00 ( 5-10 days )
Please note : We are unable to ship to PO boxes or military addresses
INTERNATIONAL
$19.95 Standard International Shipping (10 Business days after dispatch from warehouse)
Additional duties & taxes payable by customer.
FREE SHIPPING - ORDERS OVER $200AUD (VIA E-PARCEL) - Additional duties & taxes payable by customer.
Please note: We are unable to ship to PO boxes or military addresses
DUTIES & TAXES; For international customers, the prices quoted may not include all your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. Please note, STAX. cannot cover the cost of duties & taxes. For more information please contact your local customs office.
SHIPPING PROCESS : SELF LOVE CLVB will provide a tracking number via email once your order is shipped (this can take up to 24 hours to become active).
PLEASE NOTE
- SELF LOVE CLVB cannot be held responsible for the service, delays or delivery by the postal service.
- Customers are responsible for the return shipping costs. Shipping costs are non-refundable.
- SELF LOVE CLVB is unable to modify or cancel processed orders, this applies to both in stock or pre-sale items.I
- All shipping times are estimates and once a parcel has left us, we have no control over the actual delivery time.
If you have not received your item within 15 days of purchase, it is your responsibility to let us know so we can take matters into our own hands.
If you wish to lodge an enquiry please contact us at contact@selfloveclvb.com or message us on 0412 631 738